In these challenging times, customer experience measurement has to be a top priority for your business. Of course, you may find yourself wondering what exactly is customer experience measurement and how can it help with business success? You may also be asking, if it is so crucial to business, how do I implement it successfully? […]
Read More
Your CRM database (customer relationship management) holds a host of valued information for your business, from prospects to faithful customers and more. The data within helps you increase prospect conversions, enhance your sales, and ensure customer satisfaction. With that in mind, you can understand why maintaining your CRM is crucial to your business and your […]
Read More
Artificial Intelligence (AI) is changing the world, and Customer Relationship Management (CRM)—through platforms such as Perxi—has already had a profound impact on selling products and services. As AI and CRM continue to evolve, they have revolutionized sales and marketing across industries. Whether Siri, Alexa, or any other options in between; AI is here to stay […]
Read More