Customer Experience Measurement: What is it and How Can it Help My Business?

December 8, 2020

In these challenging times, customer experience measurement has to be a top priority for your business. Of course, you may find yourself wondering what exactly is customer experience measurement and how can it help with business success? You may also be asking, if it is so crucial to business, how do I implement it successfully? […]

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a well-maintained crm database is key to a successful business

Best Ways to Maintain a CRM Database

November 20, 2020

Your CRM database (customer relationship management) holds a host of valued information for your business, from prospects to faithful customers and more. The data within helps you increase prospect conversions, enhance your sales, and ensure customer satisfaction. With that in mind, you can understand why maintaining your CRM is crucial to your business and your […]

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AI and CRM: How the Two are Working Together to Improve Sales

October 7, 2020

Artificial Intelligence (AI) is changing the world, and Customer Relationship Management (CRM)—through platforms such as Perxi—has already had a profound impact on selling products and services. As AI and CRM continue to evolve, they have revolutionized sales and marketing across industries. Whether Siri, Alexa, or any other options in between; AI is here to stay […]

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